Ardit Xhaferi
Co-founder and CEO of Brigada.dev in Prishtina, Kosovo. Works on product strategy, client partnerships and how outsourced engineering teams are structured for companies in the US, UK and Europe.
I co-founded Brigada in 2024 with Endrit Saiti. He runs engineering, I run the company, and the line between those two is thinner than an org chart would suggest.
My job is mostly the gap between what a client needs and what a team can actually deliver. That sounds soft until you have watched a project fail. Almost none of them fail for technical reasons. They fail because a decision took two weeks, because the scope quietly changed and nobody said so, or because the person paying for the work and the person using it wanted different things and never met.
So I spend my time on the unglamorous side of delivery. Who the decision maker is. What is genuinely fixed and what is negotiable. Whether the team has enough context to make good calls without asking. Whether the client is hearing the truth from us when a date is at risk, which is the single thing that most determines whether they stay.
On outsourcing I have a strong view, having been on both sides of it. The model works when the same people stay on your product long enough to care about it, and it fails when they are treated as fungible capacity. That is why we stayed small on purpose, and why we would rather turn work down than staff it badly.
Pages written by Ardit
Ardit writes the pages about how we work: outsourcing models, nearshore delivery and team structure.
Want to talk to Ardit directly?
Brigada is small enough that the founders answer their own email. Say what you are building and you will get a real reply, usually the same working day.